Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

I've forgotten my Certiport username/password

Last Updated: Dec 18, 2013 03:02PM GMT

I've forgotten my Certiport username

To recover your Certiport username, go to, select "Forgot Username" and then follow the onscreen instructions.

I've forgotten my Certiport password

To recover your Certiport password, go to, select "Forgot Password" and then follow the onscreen instructions.

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