Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

I've forgotten my Certiport username/password

Last Updated: Dec 18, 2013 03:02PM GMT

I've forgotten my Certiport username


To recover your Certiport username, go to https://www.certiport.com/portal/Pages/RecoverCredentials.aspx, select "Forgot Username" and then follow the onscreen instructions.

I've forgotten my Certiport password


To recover your Certiport password, go to https://www.certiport.com/portal/Pages/RecoverCredentials.aspx, select "Forgot Password" and then follow the onscreen instructions.

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