Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

Download/ Print Certificates as an Organisation Administrator

Last Updated: May 27, 2014 05:26PM IST
Note: This method cannot be used for MTA Certificates. See for details.


  1. Navigate to and login using your Org Admin username and password
  2. Hover your cursor over the “Reports” tab
  3. Click on the “Print Certificates” link in the drop down menu
  4. Select the Program and Date Range as required then click “Search”
  5. A list of Certificates will be displayed and you can either “Select All” or specify certain ones by placing a tick in the corresponding box.
  6. When you have selected the Certificates that you need, click “Print Certificates” and your selected Certificates will be displayed in an Adobe PDF window.
  7. From here, you can Print or Save the Certificates.
For printing, we recommend using a high quality colour printer (laser / inkjet) on card of between 160 and 280 gsm.  

Contact Support

Remote Support

Remote Support Utility
Download if requested by a Prodigy Learning representative.
online support
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found