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Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

Special Exam Accommodations

Last Updated: Nov 16, 2018 02:14PM GMT
Certiport is committed to providing equal access to programs and services to individuals who suffer from a physical or mental impairment. For full details regarding Certiport's Accommodation of Disabilities Exam Policy, please visit

Please Note:

  1. The preferred application method is to fax the fully completed forms with supporting documentation to +1 801 492 4160.
  2. Alternatively, you may also mail the completed form to: Certiport, Inc., Exam Accommodations Department, 5601 Green Valley Dr., Bloomington, MN 55437, United States of America.   
  3. The process time is now a full 10 days. Please turn in your ADA forms as early as possible and remind candidates of the time requirement.
  4. As of 1 June 2014, Exam Accommodations will have an expiration date of one year from the date of approval. Test candidates must reapply for accommodations each year.
Should you have any questions regarding this, please call us on 0845 399 1551 (UK) or (01) 293 2924 (Ireland).

Applies to: Exams delivered using Certiport Exam Delivery Systems.

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