Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

Who can I contact if I need technical assistance?

Last Updated: May 15, 2017 09:26AM IST
Our Support Portal holds support documentation for most issues but if you cannot find what you need, please e-mail support@prodigylearning.com or call 0845 399 1551 (UK) / 01 293 2924 (Ireland) and we will be happy to help.

In some cases, we may need to setup a remote session:

If you are directed to download and install our TeamViewer QuickSupport Client, please follow this link: http://get.teamviewer.com/prodigylearningqs

If you are directed to join a Webex Remote Session, please visit https://prodigylearning.webex.com and follow the agent's instructions.

Contact Support

Remote Support

Remote Support Utility
Download if requested by a Prodigy Learning representative.
online support
support@prodigylearning.com
http://assets0.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete