Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

Getting Started: Certiport Exams

Last Updated: May 15, 2017 09:46AM IST
Get started delivering Certiport exams, including Adobe Certified Associate (ACA), Autodesk Certified User (ACU),  Internet and Computing Core Certification (IC3), Microsoft Office Specialist (MOS) and Microsoft Technology Associate (MTA).

 Certiport Test Centre Guide

This guide is designed to introduce you to give you an understanding of the common tools, features and responsibilities which you need to be aware of as you deliver any Certiport exam.

Applies to: Document is essential reading before delivery of any Certiport exam.

Running Console 8 Exams

This guide covers the technical setup of Certiport's Console 8 testing software (used for live-in-application delivery of all exams offered by Certiport (excluding MOS 2010 OneNote & SharePoint - refer to Online Exams) and the procedures for running exams using same.

For a Video overview of downloading, installing and configuring the updates for Console 8 Click Here

Applies to: All exams offered by Certiport (excluding MOS 2010 OneNote and SharePoint).

Running Online Exams - MOS 2010 OneNote & SharePoint

This guide covers exam delivery using Certiport's Online Exam Portal used for browser-based delivery of MOS 2010 OneNote & SharePoint exams.

Applies to: MOS 2010 OneNote & SharePoint exams.

More Questions?

For additional support and frequently asked questions, please visit the Certiport Exams FAQ.

Contact Support

Upcoming Online Orientations
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found