Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

Certiport Exams FAQ

  • How do I install Console 8

    Before you Start: Before proceeding, please click here to review Certiport’s Technical Requirements. The fol...

    Feb 28, 2017 08:47AM GMT
  • How to install Updates in Console 8

    Console 8 is packaged with a new feature called Update Services which allows greater flexibility when it comes...

    Jul 24, 2017 08:51AM IST
  • How to: Configure Outlook 2016 to run without email support

    This article describes how to set up Outlook 2016 as a No Email Client. These steps can also be used to config...

    Aug 29, 2017 11:45AM IST
  • Digital Badging

    What are Digital Badges? Digital badges are web-enabled versions of a credential, certification or learning ...

    Nov 27, 2017 12:25PM GMT

Contact Support

Upcoming Online Orientations
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found