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How To: Configure Outlook 2010 or 2013 to run without email support

Last Updated: Aug 29, 2017 11:39AM IST
This article describes how to set up Outlook 2010 & 2013 as a No Email Client. These steps can also be used to configure Outlook 2007.

Please Note: The Adobe Creative Suites have been known to cause problems with the Outlook Exam delivery so it is recommended that they are not installed on testing machines.

Please also Note: Many Third Party (Office) Add-ins can impede the Exam System’s ability to function properly. For Example, you may not see emails in the Inbox when you run a Configuration Exam. Please refer to http://support.prodigylearning.com/customer/portal/articles/1313872 for further information.


If Outlook has already been configured & you need to remove the profile, proceed to Step 1 otherwise go to Step 6
 
  1. Open the Control Panel and Click on the Mail Icon. You will see the Mail Setup – Outlook screen. Click on Show Profiles…
        
          
 
  1. Click on the Profile and click on Remove. Note: Any Emails in this profile will be lost. The Profiles window should now be blank.


           
 
  1. Click the Add… Button and enter a Profile name (e.g. Outlook), then click OK
         
          
 
  1. Click Cancel on the Add Account screen

           
 
  1. Click OK on the Microsoft Outlook Screen

           
 
  1. Open Outlook. If Outlook has not yet been configured you will see the following screen (Outlook 2010 on the left, Outlook 2013 on the right). Click Next


 
  1. Select No then click Next 


 
  1. Check the box for Continue with no e-mail support. then click Finish

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