Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

Compass - Machine setup for ACP and/or ACU Exams

Last Updated: Aug 13, 2019 04:39PM IST
Before installing Compass, please be aware of, and meet the Technical Requirements for the Programme (i.e. MOS 2016 - under "Certification programs") and Compass (under "Exam delivery systems").

These exams require a complete, local installation of the Autodesk software that corresponds with the exam that you want to launch. Exams can work with 2016, 2017, 2018, or 2019 versions of the Autodesk Software where applicable. Please check the Exam Releases page for which exams and localizations work with the 2016/2017/2018, or the 2017/2018/2019 versions of the software.

For Revit Metric Exams, if you are outside the United States, please also install the U.S. Metric Content Library - See How to install this add-on component instructions.

Once the supported Autodesk application/s has/have been installed, move on to the Compass setup

Setting up Compass

If Console 8 is installed on the machines, uninstall it before proceeding.
  1. Download and Install Compass
  2. Login as an Organisation Administrator and configure your Test Centre Account and any Optional Settings (If necessary)
  3. Click on Manage Exams in the menu on the left then click on Download Additional Exams
  4. Navigate to and expand the Autodesk Certified Professional or User categories 
  5. Select the relevant Exams
  6. Click Download Exams. Once you have installed the Content, restart Compass.

If you are working with several machines, take a look at Compass - Distribute Exam Content by LAN

Contact Support

Upcoming Online Orientations

support@prodigylearning.com
http://assets1.desk.com/
false
desk
Loading
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
about
false
Invalid characters found
/customer/en/portal/articles/autocomplete