Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

Will I automatically receive a hardcopy Certificate after passing my Exam?

Last Updated: Oct 31, 2013 04:17PM GMT
In most cases no. Certificates which are issued by Certiport (eg: ACA, IC3 & MOS), are electronically fulfilled to your Certiport Test Candidate Profile (click here for download/print instructions) within 24 hours of successfully passing the Exam. In the rare cases where the Certificate is not issued to your Certiport Test Candidate Profile (eg. MTA), the steps required to access your Certificate will be sent to you by email.  

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