Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

Download/ Print Certificates as a Test Candidate

Last Updated: Mar 07, 2018 08:31AM GMT


  1. Navigate to and login using your username and password
  2. Click on “My Transcript”
  3. Click on the PDF link and you be shown the Certificate.
  4. You are now free to Print or Save this as you wish.
For printing at home, we recommend using a high quality colour printer (laser / inkjet) on card of between 160 and 280 gsm. 

To purchase a copy of a Certificate : 
  1. Follow steps 1 and 2 above
  2. Navigate to the required Certification
  3. Click on the “Order Official Certificate” and follow the Onscreen Instructions.

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