Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

How To: Repair GMetrixSMS 4

Last Updated: Nov 13, 2014 04:45PM GMT
If you encounter errors with a program, in most cases you can repair the software instead of uninstalling it and then having to reinstall it. There are several ways to do this but the quickest and easiest is typically to download the Setup file for the program, run it and then follow the onscreen instructions.

Repair your installation of GMetrixSMS 4

  1. To repair GMetrixSMS 4, download (Save the File to your PC rather than Run it) the Setup File from
  2. Once the download is complete, double click on the Setup File to launch the Setup Wizard
  3. When you see the Setup Wizard, click Next>Repair>Repair and wait until the Wizard is complete.

  1. Click “Finish” when you get to the “Completed” screen

  1. When prompted, click “Yes” to start GMetrix or “No” to close the Wizard.

Note: If the Setup File is a more recent version than the one you have installed, you should uninstall GMetrix and then reinstall it using the most recent Setup File.

Applies to: GMetrixSMS version 4

More Questions?

For additional support and frequently asked questions, please visit the Gmetrix FAQ.

Contact Support

Upcoming Online Orientations
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found