Support Portal

Support documentation and FAQs for all Prodigy Learning products including Certiport exams, GMetrix action learning / practice tests and learning solutions from CCI Learning, LearnKey, MeasureUp and Wiley. "Technical Tweets" from @plsupport will provide system updates.

New Certiport Online Exam Launch Screen

Last Updated: Dec 11, 2014 10:33AM GMT
The Certiport Online Exam Launch screen has recently changed to be more user-friendly. The new design includes the following:
  • All Online exams now use the same layout for launch
  • The system will now detect PC vs MAC and display only applicable exams
  • The exam lists are shorter to make it easier to select the correct exam


What do you need to do to update the System?

Nothing. Simply begin by using your normal Online Exam Shortcut and the new interface will be presented to you. If you have any further questions, please get in touch.

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