Our Support Portal holds support documentation for most issues but if you cannot find what you need, please e-mail support@prodigylearning.com or call 0845 399 1551 (UK) / 01 293 2924 (Ireland) and we will be happy to help.
In some cases, we may need to setup a remote session.
Webex
If you are directed to join a Webex Remote Session, please visit https://prodigylearning.webex.com and follow the agent's instructions.
TeamViewer 15
If you are directed to download and install our TeamViewer QuickSupport Client, please follow this link: https://get.teamviewer.com/prodigylearningqs15. If you currently use a version of TeamViewer that is higher than version 10, please let the agent know.
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