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    • Coding in Minecraft
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Head Office (Ireland): +353 1 293 2924
info@prodigylearning.com

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Support
  1. Prodigy Learning
  2. Compass
  3. Certiport Exams FAQ

Certiport Exams FAQ

  • Using Certiport Exam Groups
  • Download/ Print Score Report as a Test Candidate
  • Download/ Print Score Reports as an Organisation Administrator
  • How To: Register a Certiport Authorised Test Centre (CATC) Account
  • Digital Badging
  • How To: Bulk Register Test Candidates
  • How To: Associate a staff member to your Test Centre Account
  • How do I accept the Proctor Agreement
  • Certiport Exam Delivery System Requirements
  • How do I authorise a person to view my Certiport Transcript
  • Unable to view PDF when trying to print a Certificate
  • If English is not my candidate's first language, can s/he get a time extension?
  • I recently passed my ACA Exam, where can I download my Logo?
  • I would like to take a MTA Exam, where can I purchase/book it?
  • How do I launch a Certiport Exam?
  • What to Do if an Exam Freezes or Crashes
  • How To: Update to a "Full, Custom or Complete" Microsoft Office configuration
  • How To: Accept the Exam Pack Agreement
  • What is a Configuration Exam?
  • If I do not pass my Exam, how long do I have to wait until I can attempt the Exam again?
  • Where can I find Certiport's Maintenance Schedule?
  • Download/ Print Certificates as a Test Candidate
  • Using Images, Citrix, or Thin Client Environments
  • Where can I find Certiport's Exam Policies?
  • Download/ Print Certificates as an Organisation Administrator
  • You Must Wait for Windows Installer to Complete Before You Continue
  • I've forgotten my Certiport username/password
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